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11 000 Belgrade, Serbia

Design Thinking and Agile Int.

Client: Roche Kazakhstan

Year: 2018

Mentor/Trainer/Facilitator: Nana Radenković

Tasks of Nova Iskra Studio:

Presentation / Workshop

Roche is a pioneer in healthcare, committed to improving lives since the company was founded in 1896 in Basel, Switzerland. Today, Roche creates innovative medicines and diagnostic tests that help millions of patients globally. As a frontrunner in personalised healthcare, Roche was one of the first companies to bring targeted treatments to patients. While its headquarters are in Switzerland, Roche affiliates worldwide in almost 100 countries, and Kazakhstan is one of them.

Nova Iskra Studio has conducted specially designed training for the team of managers from the Kazakhstan office. Unique challenges were related to the specific local and regional circumstances and were defining the activities conducted for the participants. 
Nova Iskra was in charge of designing and conducting a presentation and a workshop, aimed at empowering employees for teamwork, identifying problems and challenges, creating innovative solutions and knowledge transfer, while also implementing strategic goals through multidisciplinary, interactive and user-oriented processes.

The participants gained new insights and valuable tools that will be used in defining team culture and user-oriented solutions in various departments, which are mainly engaged in improving service and experience of the users in the fields of pharmaceutical industry and healthcare in Kazakhstan.